At 35bd, your privacy is not an afterthought — it is built into the architecture of how we operate. This Privacy Policy explains in plain English exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information as a 35bd player.
Six core commitments that define how 35bd handles the personal data of every registered Pakistani player on our platform.
All data transmitted between your device and the 35bd platform is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your JazzCash details, CNIC information, and account credentials are never transmitted in plaintext.
35bd does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only to operate your account, comply with regulatory obligations, and improve your 35bd experience.
35bd collects only the personal data that is strictly necessary to operate your account and comply with our KYC and AML obligations. We do not collect data speculatively or beyond what is needed to deliver the 35bd platform safely and legally.
As a 35bd player, you have the right to access the data we hold about you, request corrections, withdraw marketing consent, and in certain circumstances request deletion of your account data. These rights can be exercised by contacting 35bd support.
35bd retains personal data only for as long as legally required. Transaction records and KYC documentation are retained for the minimum period mandated by applicable AML regulations. Non-essential data is deleted promptly when its purpose has been fulfilled.
If you have consented to receive promotional communications from 35bd — including bonus offers, PSL betting alerts, and new game notifications — you may withdraw that consent at any time via your account settings or by contacting support, without affecting your ability to use the platform.
35bd ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all individuals who use the 35bd platform at 35bd.today ("the Site"). This Privacy Policy ("Policy") sets out in full detail how 35bd collects, processes, stores, shares, and protects personal data in connection with the operation of our online casino and sports betting platform, which is primarily directed at adult players in Pakistan.
This Policy applies to all personal data collected through the 35bd website, mobile web application, customer support channels, and any other touchpoint through which you interact with 35bd. It applies to registered players as well as visitors who browse the 35bd platform without creating an account.
By creating a 35bd account or using the 35bd platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the 35bd Terms & Conditions, which govern the use of the platform more broadly.
For the purposes of applicable data protection legislation, 35bd's licensed operating entity is the data controller responsible for personal data collected and processed through the 35bd platform. As data controller, 35bd determines the purposes and means of processing personal data relating to its registered players and platform visitors.
If you have any questions, concerns, or requests relating to the handling of your personal data by 35bd, you may contact our Data Protection team using the contact information set out in Section 15 of this Policy. 35bd will respond to all data-related enquiries within 30 days of receipt.
35bd collects personal data through several routes — information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party payment and identity verification providers. The specific categories are set out below.
| Data Category | Primary Purpose | Mandatory? |
|---|---|---|
| Name, DOB, Address | Account registration, KYC, AML compliance | Yes |
| CNIC / Passport | Age verification, KYC, identity confirmation | Yes (for withdrawals) |
| Mobile Number | OTP security, JazzCash/EasyPaisa payments | Yes |
| Transaction Records | Payment processing, AML monitoring, dispute resolution | Yes |
| Gaming History | Platform operation, responsible gaming monitoring | Yes |
| Email Address | Account communications, optional marketing | Yes (marketing optional) |
| Device / IP Data | Security, fraud prevention, session management | Yes (automated) |
| Marketing Preferences | Personalised promotions (with your consent) | No — consent-based |
35bd uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent or identifying an appropriate legal basis.
35bd processes personal data on the basis of one or more of the following legal grounds, in accordance with internationally recognised data protection principles:
35bd does not sell, rent, or trade your personal data. However, the operation of the 35bd platform necessarily involves sharing certain data with trusted third-party service providers and, in specified circumstances, with regulatory authorities. All third parties with whom 35bd shares data are subject to contractual data processing obligations that require them to process data only on 35bd's instructions and to maintain appropriate security measures.
35bd operates under an international gaming licence and its infrastructure includes servers and service providers located outside Pakistan. As a result, personal data collected from Pakistani players may be transferred to and processed in countries outside Pakistan.
Where personal data is transferred internationally, 35bd takes appropriate steps to ensure that the transfer is subject to adequate protections. These steps include: relying on standard contractual clauses approved by recognised data protection authorities; ensuring that recipient countries maintain an adequate level of data protection; or obtaining explicit consent where required for specific transfers.
All international data transfers involving KYC documentation, financial transaction records, and other sensitive personal data categories are conducted over encrypted channels and are subject to contractual security requirements that meet or exceed the standards applied to data processed within Pakistan.
35bd retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, comply with applicable legal and regulatory obligations, and defend against legal claims. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| KYC documentation (CNIC, passport) | Duration of account + 5 years post-closure | Gaming licence requirement |
| Financial transaction records | 7 years from transaction date | AML / financial record-keeping |
| Betting and gaming history | Duration of account + 3 years post-closure | Regulatory requirement / dispute resolution |
| Customer support correspondence | 3 years from last interaction | Dispute resolution / legal defence |
| Marketing preferences and consent records | Until consent is withdrawn + 1 year | Consent accountability |
| Technical / device / IP logs | 13 months on a rolling basis | Security / fraud prevention |
| Non-essential cookie data | Per cookie expiry, typically 13 months | Consent-based analytics |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and platform improvement purposes.
35bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated regularly in line with evolving security standards and threat landscapes.
35bd uses cookies and similar tracking technologies on the 35bd platform to ensure the site functions correctly, to remember your preferences, to keep your session secure, and — with your consent — to gather anonymised analytics data that helps us understand how players use the platform and where improvements can be made.
You can control non-essential cookies through the cookie preferences panel accessible via the 35bd platform footer. You may also configure your browser to block or delete cookies; however, please note that disabling strictly necessary cookies will prevent you from accessing core 35bd platform features including account login and payment processing.
As a 35bd player, you hold a number of rights with respect to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact 35bd's Data Protection team using the contact details in Section 15. 35bd will respond to all valid requests within 30 days.
You have the right to request a copy of the personal data 35bd holds about you, including your account data, KYC records, transaction history, and gaming activity logs.
If any personal data 35bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to 35bd's legal obligations to retain certain records under AML and gaming licence requirements.
You may ask 35bd to restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
Where processing is based on your consent or on a contract, you may request that 35bd provides your personal data in a structured, machine-readable format so you can transfer it to another service.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. 35bd will assess whether its grounds override your objection.
The 35bd platform is strictly intended for adults aged 21 years and over. 35bd does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the 35bd account registration and KYC process, and accounts found to belong to persons under 21 will be immediately suspended.
If you are a parent or guardian and believe that a minor has registered a 35bd account or submitted personal data to the platform, please contact 35bd support immediately. Any personal data collected from a minor will be deleted promptly upon confirmation, and any funds deposited will be returned to the verified payment source.
35bd may send you marketing communications — including promotional bonus offers, PSL cricket betting alerts, new game announcements, and platform updates — by email or SMS to your registered Pakistani mobile number, but only where you have provided explicit opt-in consent to receive such communications.
You may withdraw your consent to receive marketing communications from 35bd at any time by: (a) adjusting your communication preferences in your 35bd account settings; (b) clicking the "Unsubscribe" link in any 35bd marketing email; or (c) contacting the 35bd support team directly. Withdrawal of marketing consent will not affect your ability to access or use the 35bd platform.
Please note that withdrawal of marketing consent does not affect 35bd's right to send you essential transactional and account communications, including deposit confirmations, withdrawal notifications, KYC verification requests, account security alerts, and updates to these Terms or this Privacy Policy. These communications are sent on the basis of contractual necessity and cannot be opted out of while your 35bd account remains active.
35bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be accessible at 35bd.today/privacy-policy and will display the "Last Updated" date at the top of the document.
Where changes to this Policy are material — meaning they significantly alter the way 35bd processes your personal data or affect your rights — 35bd will notify registered players via email to the address associated with their 35bd account and/or via a prominent platform notification prior to the changes taking effect.
Your continued use of the 35bd platform following the effective date of any amended Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with any changes, you should cease using the platform and contact 35bd support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 35bd, please contact our Data Protection team. 35bd is committed to addressing all privacy-related enquiries promptly, fairly, and transparently.
You may reach the 35bd Data Protection team via the live chat support function available on the 35bd platform, or by email at the address listed below. Please include "Privacy / Data Request" in the subject line of your message to ensure it is directed to the appropriate team without delay.
If you are not satisfied with 35bd's response to a privacy concern, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. 35bd will always cooperate fully with any such regulatory investigation.
Your data is protected. Your privacy is respected. Now enjoy Pakistan's best cricket betting, live casino, and slot games — securely and responsibly.
21+ only. Gamble responsibly. Licensed and regulated. Your data is never sold.